SeaLogs Privacy & Cookies
PREAMBLE
Vessel Vanguard LLC ("Vessel Vanguard," "we," "us," or "our"), parent company of SeaLogs Limited, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information when you use our SeaLogs platform, website, mobile applications, and related services (the "Service").
We comply with the New Zealand Privacy Act 2020, the Australian Privacy Principles, GDPR (for EU residents), and other applicable privacy and data protection laws. This Policy does not limit or exclude rights under applicable law.
For EU residents, additional terms apply, see the GDPR Addendum at the end of this Policy.
1. CORPORATE STRUCTURE AND DATA CONTROLLER
The SeaLogs Service is operated by SeaLogs Limited, a New Zealand company and wholly-owned subsidiary of Vessel Vanguard LLC, a United States company. Vessel Vanguard LLC is the controller of your personal information and has oversight of all data handling practices.
By using the Service, you consent to Vessel Vanguard LLC and SeaLogs Limited accessing and processing your personal information for the purposes described in this Policy.
2. PERSONAL INFORMATION WE COLLECT
We collect two categories of personal information:
2.1 Account and Marketing Data. This includes information you provide when creating an account, purchasing the Service, or contacting us:
• Full name, email address, phone number
• Company name, billing address, job title
• Payment information (processed by third-party payment processor - we do not store credit card details)
• Purchase history, subscription plan, number of Vessels
• Communications with us (email, phone, support tickets)
• IP address, device type, browser type, usage statistics
2.2 Operational Personal Information. This includes information about crew members and vessel operators who use the Service:
• Full name, email address, phone number
• Position or role onboard the vessel
• Work history and licensing information (if provided)
• Sign-in/sign-out times, helm time, sea time (collected through Service use)
2.3 Customer Data (Content). All logbooks, records, and information you upload to the Service are treated as your data, not our personal information. However, if Customer Data contains personal information about third parties (crew members, passengers), we process that data according to this Policy.
2.4 Aggregated and Anonymized Data. We may create aggregated or anonymized data from your information that cannot identify you. This is not personal information and is not subject to this Policy.
3. DATA STORAGE LOCATIONS
Your personal information and Customer Data are stored on third-party cloud infrastructure located in the following jurisdictions:
• New Zealand
• United States (including GovCloud for government customers)
• Australia
By using the Service, you consent to the transfer and processing of your personal information in these jurisdictions. We take reasonable steps to ensure that any overseas storage complies with privacy laws in your jurisdiction, including comparable privacy standards required by the Australian Privacy Principles.
4. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
• To provide, maintain, and improve the Service
• To process payments and billing
• To respond to your inquiries and support requests
• To send you updates, security alerts, and administrative messages
• To send you marketing communications about new features or services (you may opt-out at any time)
• To perform credit checks and fraud detection
• To conduct statistical analysis and improve our business
• To comply with legal obligations and enforce our rights
• To respond to lawful requests from government authorities
5. HOW WE SHARE YOUR INFORMATION
We will not sell, rent, or trade your personal information to third parties. We only share your information in these limited circumstances:
5.1 Service Providers and Subprocessors. We use third-party vendors to help us operate the Service. These vendors may access your personal information only to perform services on our behalf and are contractually obligated to keep your information confidential.
5.2 Related Companies. Vessel Vanguard LLC (parent company) and its affiliates may access your Account Data to manage the Service, prevent fraud, and conduct business analytics. This does not include Customer Data (your logbooks) unless you explicitly authorize it.
5.3 Legal Requirements and Safety. We may disclose your information when required by law, court order, or government request. We will make reasonable efforts to notify you of such disclosure unless legally prohibited.
5.4 Business Transfers. If Vessel Vanguard or SeaLogs is involved in a merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.
5.5 With Your Consent. We may share your information for purposes not described above if you explicitly consent.
6. DATA RETENTION
We retain your personal information for as long as necessary to provide the Service and comply with legal obligations. Retention periods vary by data type:
• Account Data: Retained for the duration of your subscription and thirty (30) days after termination, then deleted
• Customer Data (logbooks): Retained for thirty (30) days after termination for download; thereafter available for seven (7) years upon written request to comply with maritime regulatory requirements (e.g., Australian Maritime Safety Authority 5-year logbook retention rule)
• Marketing Data: Retained until you unsubscribe, then deleted within thirty (30) days
• Billing and Payment Data: Retained for seven (7) years as required by tax and financial regulations
• Fraud Investigation Data: Retained for up to seven (7) years to detect and prevent fraud
After the applicable retention period, we delete or anonymize your information except where retention is required by law.
7. YOUR PRIVACY RIGHTS
Depending on your location, you have the following rights:
7.1 Right to Access. You have the right to request and obtain a copy of the personal information we hold about you.
7.2 Right to Correction. You have the right to request correction of inaccurate or incomplete personal information. You can update your Account Data directly in your account settings or contact us at info@sealogs.com.
7.3 Right to Deletion. You have the right to request deletion of your personal information, subject to exceptions where we must retain data for legal or regulatory reasons. Deletion of Account Data does not affect Customer Data already downloaded or regulatory retention requirements.
7.4 Right to Portability (GDPR/certain jurisdictions). You have the right to receive your personal information in a structured, commonly-used format.
7.5 Right to Object and Opt-Out. You may opt-out of marketing communications by clicking the unsubscribe link in emails or contacting us. Opting out of marketing does not affect the Service functionality. You may opt-out of analytics tracking by adjusting browser settings.
To exercise these rights, contact us at info@sealogs.com with evidence of your identity. We will respond within thirty (30) days.
8. SECURITY OF YOUR INFORMATION
We implement reasonable administrative, physical, and technical safeguards to protect your personal information against unauthorized access, alteration, and loss. These measures include encryption, secure data centers, access controls, and regular security audits.
However, no security system is completely impenetrable. You are responsible for maintaining the confidentiality of your passwords and account credentials. Please notify us immediately of any unauthorized access or suspected security breach.
In the event of a data breach, we will notify affected individuals and the Privacy Commissioner as required by law within thirty (30) days of discovery.
9. COOKIES AND SIMILAR TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies (web beacons, pixels) to enhance your experience and gather usage analytics. Cookies are small files stored on your device.
Types of cookies we use:
• Essential Cookies: Required for the Service to function (login, security)
• Analytics Cookies: Collect anonymized usage data (Google Analytics)
• Functionality Cookies: Remember your preferences and customize your experience
We obtain your explicit consent before placing non-essential cookies. You may disable cookies through your browser settings, though this may limit Service functionality.
10. THIRD-PARTY LINKS AND SERVICES
Our Service may contain links to third-party websites and services whose privacy practices differ from ours. We are not responsible for third-party privacy policies or practices. We encourage you to review those policies before providing personal information.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Material changes will be effective thirty (30) days after notice via email or posting on the website. Your continued use of the Service after the notice period constitutes acceptance of the updated Policy.
12. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy, contact:
Privacy Administrator
Email: info@sealogs.com
Vessel Vanguard LLC / SeaLogs Limited
You also have the right to lodge a complaint with the Privacy Commissioner in your jurisdiction:
• New Zealand: www.privacy.org.nz
• Australia: www.oaic.gov.au
• EU: Your national Data Protection Authority
13. GOVERNING LAW
This Privacy Policy is governed by the laws of New Zealand. For disputes involving privacy rights, the exclusive jurisdiction is the courts of New Zealand.
APPENDIX: GDPR ADDENDUM FOR EU RESIDENTS
If you are located in the European Union, the following terms also apply:
A.1 Legal Basis for Processing. We process your personal information based on:
• Contractual Necessity: To provide and maintain the Service
• Legitimate Interests: To improve the Service, prevent fraud, and conduct business analytics
• Consent: For marketing communications (which you may withdraw at any time)
• Legal Obligation: To comply with law enforcement requests and regulatory requirements
A.2 Data Protection Officer. Vessel Vanguard LLC has appointed a Data Protection Officer. For privacy inquiries, contact info@sealogs.com.
A.3 International Data Transfers. Your personal information is transferred to and processed in the United States and other countries where our service providers are located. We rely on Standard Contractual Clauses approved by the European Commission to ensure adequate protection.
A.4 Additional Rights. You have the right to lodge a complaint with your national Data Protection Authority and the right to access, rectify, erase, restrict processing, data portability, and object to processing.
A.5 Retention. We retain personal information for the periods stated in Section 6, or as required by EU law.
Questions? Contact info@sealogs.com
Last Updated: September 2026